Shipping policy
SHIPPING POLICY
This Shipping Policy applies to all purchases made on the Unpublik online store. By placing an order with us, you agree to the terms outlined below.
SHIPPING RATES & DELIVERY TIMES
-
Free Standard Shipping: Orders over $170.00 qualify for free standard shipping within Australia.
-
Express Shipping: Available for $17.00 per order.
-
Standard Shipping: Orders under $170.00 will incur a flat rate $12.00 shipping fee.
All orders are processed and dispatched within 1-3 business days. Delivery times vary based on your location:
-
Standard Shipping: Estimated delivery time is 3-7 business days.
-
Express Shipping: Estimated delivery time is 1-3 business days.
Delivery timeframes are estimates and may be affected by external factors such as public holidays, carrier delays, and unforeseen circumstances.
FREE GIFT WITH PURCHASE
We offer a free gift with purchases over $100.00. The free gift will be automatically added to your order and is subject to availability. In the event that the free gift is unavailable, we reserve the right to substitute it with an item of equal or greater value.
ORDER PROCESSING & TRACKING
Once your order has been dispatched, you will receive a confirmation email with tracking details. Please ensure that your shipping address is entered correctly at checkout, as we are not responsible for orders shipped to incorrect addresses.
INTERNATIONAL SHIPPING
Currently, we only ship within Australia. We do not offer international shipping at this time.
DELAYS & LOST PACKAGES
While we strive to deliver your order promptly, we are not responsible for delays caused by postal services or other third parties. If your order is significantly delayed or lost in transit, please contact our support team at hello@unpublik.comfor assistance.
CONTACT INFORMATION
For any shipping inquiries, please reach out to us at hello@unpublik.com